How do I return an item?

Refund/Return Policy:  

We accept returns for exchange or refund 7 calendar days after delivery of the product. 

At our sole discretion after 7 calendar days, we will offer an exchange or refund. Items must be in new, unaltered and unused condition.

If an item is received damaged or is incorrectly shipped by us please contact Customer Support immediately. Items that are defective and shipped from us or items that you did not order but received from us will qualify for store credit or refund. 

 Refunds are contingent upon inspection of item(s) once we receive it. Items returned to us AFTER 7 days and WITHOUT contacting us will NOT be refunded. 

Customer is responsible for all shipping costs if seller is not at fault. 

Woodstock Farm Animal Sanctuary PO Box 1329 Woodstock, NY 12498